I know this post isn't about a recipe or food, but about some products. This story begins two years ago. For Christmas in 2009 my parents got me an Oster electric cheese grater for Christmas. The place for the cheese was so small you had to cut the cheese way down to even fit it in. Then when you press the cheese against the shredding barrel the motor wasn't powerful enough to even cut the cheese. So I call Oster they sent a new one to me. Tried it, same thing. I gave up and got a Presto Salad Shooter Pro, LOVE IT!
Christmas 2010 rolls around, I need a microwave. So my parents got us one as our gift. You guessed it an Oster. You guessed it again PIECE OF CRAP. It worked about eight months and then just quit. Everything seemed fine, then one day Corey pushed the start button and it died.
I emailed them and complained about their products (graters and microwave). They sent me a number for the microwave division since they are taken care of in a separate department, fine whatever. They also apologized about the two graters. At this point the graters have become a discontinued item. I would assume since they suck they probably had a million complaints. Anyway, they offer to send me any item from their web page up to $40. I pick an electric skillet. It arrives and it seems really nice. Not as nice as I thought. After only three or four uses the non stick coating over the heating element bubbled and is coming off.
Back to the microwave, I pushed it away because I knew they would ask us to send it back. With our financial situation at the time, I knew that would be impossible. Well, even though our situation hasn't changed, I decided to call and see what I would have to do. Since it was purchased in 2010 they couldn't help me, I would have to pay for any repairs. Even though I have sent several emails to them about various issues, she said they couldn't prove I have contacted them so there was nothing she could do for me.
So just take this post as a warning. If you buy an Oster product be sure you are ready to deal with their customer service, probably more then once. As for me, I WILL NEVER BUY AN OSTER PRODUCT AGAIN.
